Politique d’expédition
Shipping
We only deliver to the Netherlands, Belgium, Luxembourg, Germany and France. We do not deliver to the islands belonging to these countries (the Netherlands, Germany and France).
| country | shipping costs | free shipping from | return |
| Netherlands | €4,95 | €24,95 | €4,95 |
| Belgium | €6,95 | €24,95 | €4,95 |
| Germany | €8,50 | €24,95 | €4,95 |
| Luxembourg | €9,50 | €24,95 | €4,95 |
| France | €9,95 | €49,95 | €4,95 |
| Austria | €9,95 | €49,95 | €4,95 |
Tracking your order.
Want to know where your order is? You’ve received an email from Handed By/DHL with a DHL track & trace link.
Click the link in your confirmation email to follow your parcel.
You can also choose delivery to a DHL pick-up point.
Delivery times.
We send your package by DHL. For web-shop orders delivered to your home: delivery is made within 2-3 working days.
The stated delivery time is an estimation. Some deliveries may take longer, which depends on the carrier. Have we shipped your order? Then you will receive an e-mail with a DLH track-&-trace code. This will tell you exactly where your package is.
Damaged delivery.
Have you noticed any damage regarding one or more products? Please contact Handed By at info@handedby.com. We will ask you for photos of the package and the damage.